Effective communication

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Plan for a discussion with a leader, peer or client using the communication planner below. After the discussion, use the questions on pg. 3 to reflect on how it went.

STEP 1: Identify the communication style (Note: Use your Effective Communication Book to identify the communication style of the person you will be communicating with. Are they Detail, Direct, Creative or Connecting?

STEP 2: Plan your approach. Consider the following: do you need to plan a presentation, an outline, a report, or a video? How long will the discussion take? Where will it take place?

STEP 3: Prepare questions. Prepare a list of open-ended questions you can ask in order to have an effective discussion.

Submit the above discussion plan along with the answers to the following questions:

Describe the outcome of the communication.

How did flexing your communication style help you get what you needed to move forward?

How well do you feel you understood the person?

How well do you think they understood you?

What did you do to ensure understanding?

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